Warranty Method
- If you need after sales service, please provide contract number/problem description/problem photo/drawing mark, and send the information to the following after-sales email: info@oppeinnj.com
- After you filed the warranty claim, the defective parts will at our option either be repaired or replaced and we reserve the right to replace defective parts with parts of equal or greater value..
- If a warranty claim is filed after the product becomes obsolete or discontinued, Oppein Home Group Inc. will replace the affected component with a replacement component of a similar style based on availability at the time of claim. Warranty starts from OPPEIN delivery. Product exact warranty time should be confirmed with CSR.
- Please check the detail warranty information below:
| For Retail Orders | ||
| Series | Item | Warranty (Year) |
| Kitchen Cabinet | Carcase | 5 |
| Door panel | 5 | |
| Countertop | 5 | |
| Hardware | 5 | |
| Appliance | 1 | |
| Accessory | 1 | |
| Wardrobe | Carcase | 5 |
| Hardware | 5 | |
| Door panel | 5 | |
| Door fitting | 5 | |
| Function fitting | 2 | |
| Bathroom Cabinet | Carcase | 5 |
| Door panel | 5 | |
| Countertop | 5 | |
| Hardware | 5 | |
| Accessory | 2 | |
| Interior Door | Carcase | 5 |
| Hardware | 1 | |
| Sanitary Ware | Ceramic | 5 |
| Shower room | 5 | |
| Bathtub | 5 | |
| Faucet | 5 | |
| Hardware | 5 | |
| Furniture | Sofa | 1 |
| Table | 1 | |
| Chair | 1 | |
| Mattress | 10 | |
| Bed | 2 | |
| For Project Orders | ||
| Series | Item | Warranty (Year) |
| Kitchen Cabinet | Carcase | 2 |
| Door panel | 2 | |
| Countertop | 2 | |
| Hardware | 2 | |
| Appliance | 1 | |
| Accessory | 1 | |
| Wardrobe | Carcase | 2 |
| Hardware | 2 | |
| Door panel | 2 | |
| Door fitting | 2 | |
| Function fitting | 2 | |
| Bathroom Cabinet | Carcase | 2 |
| Door panel | 2 | |
| Countertop | 2 | |
| Hardware | 2 | |
| Accessory | 2 | |
| Interior Door | Carcase | 2 |
| Hardware | 1 | |
| Sanitary Ware | Ceramic | 2 |
| Shower room | 2 | |
| Bathtub | 2 | |
| Faucet | 2 | |
| Hardware | 2 | |
| Furniture. | Sofa | 1 |
| Table | 1 | |
| Chair | 1 | |
| Mattress | 10 | |
| Bed | 2 | |